Returns & Exchanges Policy

At Evoque E-Bikes Canada, we want you to be completely satisfied with your purchase. If your order doesn't meet your expectations, we offer a hassle-free 30-day return policy for all unworn and unwashed items.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to start the process.

• 2.
  Package Your Items

  Securely pack the items in their original packaging with all tags attached to ensure a full refund.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email and drop the package off at any authorized shipping location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.